This book is from Mike Meyers - a leading authority on CompTIA A+ certification training. Completely updated for the 2006 CompTIA A+ exam objectives, "Mike Meyers' A+ Guide to Managing and Troubleshooting PCs, Second Edition" is designed to teach A+ IT technician skills in an easy-to-understand way that will prepare you for an IT career. All four CompTIA A+ exams are covered: A+ Essentials (Exam 220-601), and exams 220-602 for IT technicians, 220-603 for remote support technicians, and 220-604 for depot technicians. The book offers helpful tips throughout, end-of-chapter practice questions, and hundreds of photographs and illustrations.This comprehensive guide will help you achieve your A+ certification as well as become an expert hardware and operating system technician. The CD-ROM features hundreds of mock exam questions, Mike Meyers' favorite tools and utilities for PC technicians, and one hour of video training featuring Mike Meyers teaching key A+ topics.The CD-ROM features: eight full practice exams covering A+ Essentials and A+ Exams 220-602, 220-603 & 220-604; one hour of LearnKey video training featuring Mike Meyers teaching key A+ topics; an electronic copy of the book; a complete exam objective map for all four exams; a list of official CompTIA A+ acronyms; useful tools and utilities for PC technicians; and, additional resources for teachers. It also features: Answer Keys to the end-of-chapter activities in the textbook; a Testbank that generates an internet based tests; an Instructor's Manual that maps to the organization of the textbook; engaging PowerPoint presentations on the lecture topics; and a complete Photo Archive. A complete exam objective map for all four exams WebCT and Blackboard cartridges are available upon request.