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Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

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Thông tin chi tiết
Tác giả Barbara Garside, Tony Garside
Nhà xuất bản Cambridge
ISBN 9780521783880
Trọng lượng (gr) 260
Kích thước 23.876x18.796
Số trang 112
Giá bìa 308,000 đ